Instructions for use
WASHING MACHINE
Contents
GB
Installation, 2-3-4-5
Unpacking and levelling
GB
Connecting the electricity and water supplies
The first wash cycle
English, 1
Technical data
Description of the washing machine, 6-7
Control panel
Display
Running a wash cycle, 8
Wash cycles and options, 9
Table of programmes and wash cycles
Wash options
Detergents and laundry, 10
Detergent dispenser drawer
Preparing the laundry
PWE 8148 S
Special wash cycles
Precautions and advice, 11
General safety
Disposal
Opening the porthole door manually
Care and maintenance, 12
Cutting off the water and electricity supplies
Cleaning the washing machine
Cleaning the detergent dispenser drawer
Cleaning the pump
Checking the water inlet hose
Troubleshooting, 13
Service and Guarantee, 14-15-16
Before calling for Assistance
Guarantee
1
Connecting the drain hose
• the supply voltage is included within the values
indicated on the Technical details table
(see page 5);
GB
Connect the drain hose,
without bending it, to a
draining duct or a wall
drain situated between
65 and 100 cm from the
floor;
• the socket is compatible with the washing
machine’s plug. If this is not the case, replace
the socket or the plug.
65 - 100 cm
Your appliance is now supplied with a 13 amp fused plug
it can be plugged into a 13 amp socket for immediate use.
Before using the appliance please read the instructions
below.
The drain hose may
be connected to an
WARNING - THIS APPLIANCE MUST BE EARTHED.
THE FOLLOWING OPERATIONS SHOULD BE CARRIED
OUT BY A QUALIFIED ELECTRICIAN.
under-sink trap. Before
connecting the drain
hose from the machine
ensure that any blanks
or removable ends have
been taken off the spigot.
Replacing the fuse:
When replacing a faulty fuse, a 13 amp ASTA approved
fuse to BS 1362 should always be used, and the fuse
cover re-fitted. If the fuse cover is lost, the plug must not
be used until a replacement is obtained.
Where it connects to
the waste water pipe
cut end off spigot or
remove the blanking cap
Replacement fuse covers:
If a replacement fuse cover is fitted, it must be of the
correct colour as indicated by the coloured marking or the
colour that is embossed in words on the base of the plug.
Replacements can be obtained directly from your nearest
Service Depot.
If it is place over the
edge of a basin or sink
be sure the free end of
the hose should not be
underwater.
Removing the plug:
If your appliance has a non-rewireable moulded plug
and you should wish to re-route the mains cable through
partitions, units etc., please ensure that either:
the plug is replaced by a fused 13 ampere re-wearable
plug bearing the BSI mark of approval.
! We advise against the use of hose extensions; in case
of absolute need, the extension must have the same
diameter as the original hose and must not exceed 150
cm in length.
or:
the mains cable is wired directly into a 13 amp cable
outlet, controlled by a switch, (in compliance with BS
5733) which is accessible without moving the appliance.
Ensure that if the drain hose is pushed into a standpipe,
that the end does not go down more than 15cms (6
inches). If the hose is pushed down too far, this may
cause the machine to self -syphon ie. continuously
empty as it is filling.
Disposing of the plug:
Ensure that before disposing of the plug itself, you make
the pins unusable so that it cannot be accidentally inserted
into a socket.
Electric connection
Instructions for connecting cable to an alternative plug:
Important: the wires in the mains lead are coloured in
accordance with the following code:
Before plugging the appliance into the mains socket,
make sure that:
Green & Yellow
Blue
Earth
Neutral
Live
• the socket is earthed and in compliance with the
applicable law;
Brown
• the socket is able to sustain the appliance’s
maximum power load indicated in the Technical
details table (see page 5);
3
As the colours of the wires in the lead may not
correspond with the coloured markings identifyng the
terminals in your plug, proceed as follows:
Connect Green & Yellow wire to terminal marked E or
or coloured Green or Green & Yellow.
Connect Brown wire to terminal marked L or coloured
Red.
The first wash cycle
GB
Once the appliance has been installed, and before you use
it for the first time, run a wash cycle with detergent and no
laundry, setting the 90°C programme without a pre-wash
cycle.
Connect Blue wire to terminal marked N or coloured
Black.
If a 13 amp plug (BS 1363) is used it must be fitted with a
13 amp fuse, either in the plug or adaptor or at the
distribution board.
If you are in any doubt the electrical supply to your
machine, consult a qualified electrician before use.
How to connect an alternative plug:
The wires in this mains lead are coloured in accordance
with the following code:
BLUE
BROWN
NEUTRAL (N)
LIVE (L)
GREEN & YELLOW
EARTH (E)
Disposing of the appliance:
When disposing of the appliance please remove the plug
by cutting the mains cable as close as possible to the
plug body and dispose of it as described above.
GREEN &
YELLOW
13 ampere fuse
BROWN
CROSS-BAR
CORD GRIP
BLUE
! The washing machine should not be installed in
an outdoor environment, not even when the area is
sheltered, because it may be very dangerous to leave it
exposed to rain and thunderstorms.
! When the washing machine is installed, the mains
socket must be within easy reach.
! Do not use extensions or multiple sockets.
! The power supply cable must never be bent or
dangerously compressed.
! The power supply cable must only be replaced by an
authorised serviceman.
Warning! The company denies all liability if and when
these norms are not respected.
4
GB
Technical data
Model
PWE 8148 S
width 59.5 cm
height 85 cm
depth 62 cm
Dimensions
Capacity
from 1 to 8 kg
Electrical
please refer to the technical data plate
fixed to the machine
connections
maximum pressure 1 MPa (10 bar)
Water connections minimum pressure 0.05 MPa (0.5 bar)
drum capacity 62 litres
Spin speed
up to 1400 rotations per minute
Energy rated
programmes
according to
regulation
programme 1; temperature 60°C;
using a load of 8 kg.
EN 60456
This appliance conforms to the following
EC Directives:
- 89/336/EEC dated 03/05/89 (Electro-
magnetic Compatibility) and subsequent
modifications
- 2006/95/EC (Low Voltage)
- 2002/96/EC
5
Description of the washing
machine
Control panel
GB
OPTION
DOOR
buttons and
TEMPERATURE
ON/OFF
indicator lights
LOCKED
button
button
indicator light
DISPLAY
DELAY
WASH
TIMER
SPIN
CYCLE
button
Detergent dispenser drawer
START/PAUSE
button and indicator
light
button
SELECTOR
KNOB
Detergent dispenser drawer: used to dispense
detergents and washing additives ( see “Detergents and
laundry”).
DELAY TIMER
the selected wash cycle; the delay period appears on the
display.
button: press to set a delayed start for
ON/OFF
button: press this briefly to switch the
START/PAUSE
button and indicator light: when the
machine on or off. The START/PAUSE indicator light
which flashes slowly in a blue colour shows that the
machine is switched on. To switch off the washing
machine during the wash cycle, press and hold the
button for approximately 3 seconds; if the button is
pressed briefly or accidentally the machine will not switch
off.
blue indicator light flashes slowly, press the button to start
a wash cycle. Once the cycle has begun the indicator light
will remain lit in a fixed manner. To pause the wash cycle,
press the button again; the indicator light will flash in an
amber colour. If the symbol is not illuminated, the door
may be opened. To start the wash cycle from the point at
which it was interrupted, press the button again.
If the machine is switched off during a wash cycle, this
wash cycle will be cancelled.
DOOR LOCKED indicator light:
The lit symbol indicates that the door is locked. To prevent
any damage, wait until the symbol turns off before opening
the door.
To open the door while a cycle is in progress, press the
START/PAUSE button; if the DOOR LOCKED symbol is
switched off the door may be opened.
WASH CYCLE SELECTOR KNOB: used to set the
desired wash cycle (see “Table of programmes and wash
cycles”).
OPTION buttons and indicator lights: press to select
the available options. The indicator light corresponding to
the selected option will remain lit.
Standby mode
This washing machine, in compliance with new energy
saving regulations, is fitted with an automatic standby
system which is enabled after a few minutes if no activity is
detected. Press the ON-OFF button briefly and wait for the
machine to start up again.
SPIN
button: press to reduce or completely exclude
the spin cycle; the value appears on the display.
TEMPERATURE
button: press to reduce or
completely exclude the temperature; the value appears
on the display.
6
Display
GB
B
A
C
The display is useful when programming the machine and provides a great deal of information.
The duration of the available wash cycles and the remaining time of a running cycle appear in section A; if the DELAYED
START option has been set, the countdown to the start of the selected wash cycle will appear.
Pressing the corresponding button allows you to view the maximum spin speed and temperature values attained by the
machine during the set wash cycle, or the values selected most recently, if these are compatible with the set wash cycle.
The hour-glass flashes while the machine is processing data, depending on the wash cycle and Smart level selected.
After a maximum of 10 minutes, the “hour-glass” icon remains lit in a fixed manner and the final amount of time remaining
is displayed. The hour-glass icon will then switch off approximately 1 minute after the final amount of time remaining has
appeared.
The “wash cycle phases” corresponding to the selected wash cycle and the “wash cycle phase” of the running wash cycle
appear in section B:
Main wash
Rinse
Spin
Drain
The icons corresponding to “temperature”, “spin” and “delay timer” (working from the left) are displayed in section C.
The “temperature” bars
indicate the maximum temperature level which may be selected for the set cycle.
The “spin” bars indicate the maximum spin level which may be selected for the set cycle.
The “delay” symbol , when lit, indicates that the set “delayed start” value has appeared on the display.
7
Running a wash cycle
corresponding to the first function selected will flash and
only the second option will be activated; the indicator
light for the option which has been activated will be
illuminated.
1. SWITCH THE MACHINE ON. Press the
button;
GB
the START/PAUSE indicator light will flash slowly in a
blue colour.
Note: if the SMART option has been selected, none of
the incompatible options may be activated.
2. LOAD THE LAUNDRY. Open the porthole door.
Load the laundry, making sure you do not exceed
the maximum load value indicated in the table of
programmes and wash cycles on the following page.
! The options may affect the recommended load value
and/or the duration of the cycle.
3. MEASURE OUT THE DETERGENT. Pull out the
detergent dispenser drawer and pour the detergent into
the relevant compartments as described in “Detergents
and laundry”.
7. START THE WASH CYCLE. Press the START/
PAUSE button. The corresponding indicator light will
turn blue, remaining lit in a fixed manner, and the door
will be locked (the DOOR LOCKED symbol will be lit).
To change a wash cycle while it is in progress, pause
the washing machine using the START/PAUSE button
(the START/PAUSE indicator light will flash slowly in an
amber colour); then select the desired cycle and press
the START/PAUSE button again.
4. CLOSE THE DOOR.
5. SELECT THE WASH CYCLE. Use the WASH CYCLE
SELECTOR knob to select the desired wash cycle. A
temperature and spin speed is set for each wash cycle;
these values may be adjusted. The duration of the cycle
will appear on the display.
To open the door while a cycle is in progress, press the
START/PAUSE button; if the DOOR LOCKED symbol
is switched off the door may be opened. Press the
START/PAUSE button again to restart the wash cycle
from the point at which it was interrupted.
6. CUSTOMISE THE WASH CYCLE. Use the relevant
buttons:
8. THE END OF THE WASH CYCLE. This will be
indicated by the text “END” on the display; when the
DOOR LOCKED symbol switches off the door may be
opened. Open the door, unload the laundry and switch
off the machine.
Modify the temperature and/or spin speed.
The machine automatically displays the maximum
temperature and spin speed values set for the selected
cycle, or the most recently-used settings if they are
compatible with the selected cycle. The temperature
can be decreased by pressing the
the cold wash “OFF” setting is reached. The spin
speed may be progressively reduced by pressing
button, until
! If you wish to cancel a cycle which has already begun,
press and hold the
button. The cycle will be stopped
and the machine will switch off.
the
button, until it is completely excluded (the
“OFF” setting). If these buttons are pressed again, the
maximum values are restored.
Load balancing system
Setting a delay timer.
Before every spin cycle, to avoid excessive vibrations
before every spin and to distribute the load in a uniform
manner, the drum rotates continuously at a speed which
is slightly greater than the washing rotation speed. If,
after several attempts, the load is not balanced correctly,
the machine spins at a reduced spin speed. If the load is
excessively unbalanced, the washing machine performs
the distribution process instead of spinning. To encourage
improved load distribution and balance, we recommend
small and large garments are mixed in the load.
To set a delayed start for the selected cycle, press the
corresponding button repeatedly until the required delay
period has been reached. When this option has been
activated, the
symbol lights up on the display. To
remove the delayed start setting, press the button until
the text “OFF” appears on the display.
Modify the cycle settings.
• Press the button to enable the option; the indicator
light corresponding to the button will switch on.
• Press the button again to disable the option; the
indicator light will switch off.
! If the selected option is not compatible with the set
wash cycle, the indicator light will flash and the option
will not be activated.
! If the selected option is not compatible with
a previously selected one, the indicator light
8
Wash cycles and options
Table of programmes and wash cycles
GB
Detergents
Main Fabric
wash softener
Max.
temp.
(°C)
Max.
load
(kg)
Max. speed
Cycle dura-
tion
Description of the wash cycle
(rpm)
Smart cycles
1
1
1
Cotton: extremely soiled whites.
Cotton (1): heavily soiled whites and resistant colours.
Cotton (2): heavily soiled whites and delicate colours.
90°
60°
40°
1400
1400
1400
8
8
8
2
3
4
5
6
7
White Cotton: heavily soiled whites and resistant colours.
Coloured Cotton (3): lightly soiled whites and delicate colours.
Cotton: lightly soiled whites and delicate colours.
Synthetics: lightly soiled resistant colours.
Jeans
60°
40°
30°
40°
40°
40°
Cold
water
1400
1400
1400
800
800
600
8
8
8
3,5
4
2
Shirts
Mix-Cool 30’: to refresh lightly soiled garments quickly (not suitable for
wool, silk and clothes which require washing by hand).
Special cycles
8
800
3
9
Wool: for wool, cashmere, etc.
40°
30°
30°
30°
600
0
1000
400
-
2
2
3
10 Delicates: for garments in silk and viscose, lingerie.
11 Duvets: for down-stuffed garments
12 Outwear
2,5
Max. 2
pairs
13 Sport Shoes
30°
600
Partial cycles
Rinse
Spin
-
-
-
1400
1400
0
-
-
-
-
-
8
8
8
Drain
For all Test Institutes:
1) Test wash cycle in compliance with regulation EN 60456: select wash cycle 1 with a temperature of 60°C.
2) Long wash cycle for cottons: select wash cycle 1 with a temperature of 40.
3) Short wash cycle for cottons: select wash cycle 3 with a temperature of 40.
respectively). To end the cycle, press the START/PAUSE
button or the EASY IRON button. For wash cycles number
10-12, the machine will end the cycle while the laundry
is soaking; the EASY IRON and START/PAUSE indicator
lights will flash. To drain the water so that the laundry may
be removed, press the START/PAUSE button or the EASY
IRON button.
Wash options
The
option optimises washing to suit the quantity
of laundry loaded into the machine, thereby reducing the
overall wash cycle duration while minimising water and energy
consumption. Press the
wash cycle desired:
Intense: vigorous wash cycle for garments with a heavy soil
level.
Perform: standard wash cycle for garments with a normal soil
level.
button to select the type of
! It cannot be used in conjunction with wash cycles 8, 9,
13,
,
.
Cool Wash
The Eco Wash function saves energy by not heating the
water used to wash your laundry – an advantage both to
the environment and to your energy bill. Instead, intensified
wash action and water optimisation ensure great wash
results in the same average time of a standard cycle.
For the best washing results we recommend the usage of
a liquid detergent.
Fast: quick wash cycle for garments with a light soil level.
! This may only be used in conjunction with wash cycles 1, 2,
3, 4, 5 (all three levels) and 6, 7, 8 (Perform and Fast levels).
Extra Rinse
By selecting this option, the efficiency of the rinse is increased
and optimal detergent removal is guaranteed. It is particularly
useful for sensitive skin.
! It cannot be used in conjunction with wash cycles 7, 8, 9,
10, 11, 13,
,
,
.
! It cannot be used in conjunction with wash cycles 8,
,
.
Easy iron
By selecting this function, the wash and spin cycles will
be modified in order to reduce the formation of creases.
At the end of the cycle the washing machine will perform
slow rotations of the drum, while the EASY IRON and
START/PAUSE indicator lights will flash (blue and orange
9
Detergents and laundry
Mix-Cool 30’: this wash cycle was designed to wash
Detergent dispenser drawer
GB
lightly soiled garments quickly: it lasts just 30 minutes
and therefore saves both energy and time. By selecting
wash cycle 8, it is possible to wash different fabrics
(except for wool and silk items) using a cold cycle, up to
a maximum load of 3 kg.
Successful washing results also depend on the correct
dose of detergent: adding too much detergent will not
necessarily result in a more efficient wash, and may in
fact cause build up on the inside of your appliance and
contribute to environmental pollution.
Wool: wash cycle 9 can be used to wash all woollen
garments in the machine, even those carrying the “hand
! Do not use hand washing detergents; they create too
much foam.
wash only”
label. To achieve the best results, use a
special detergent and do not exceed the maximum load of
2 kg.
Open the detergent
dispenser drawer and pour
Delicates: use special wash cycle 10 to wash all silk
garments. We recommend the use of special detergent
which has been designed to wash delicate clothes.
Curtains: we recommend you fold the curtains and place
them in a pillow case or mesh bag. Use wash cycle 10.
Duvet: to wash double or single duvets (the weight
of which should not exceed 3 kg), cushions or clothes
padded with goose down such as puffa jackets, use the
special wash cycle number 11 “Duvet”. We recommend
that duvets are placed in the drum with their edges folded
inwards (see figure) and that no more than ¾ of the total
volume of the drum is used.
in the detergent or washing
additive, as follows.
3
2
1
Compartment 1: Washing detergent (powder or
liquid)
Liquid detergent should only be poured in immediately
prior to the start of the wash cycle.
Compartment 2: Additives (fabric softeners, etc.)
The fabric softener should not overflow the grid.
extra compartment 3: we recommend this
compartment is used for liquid detergent.
To achieve the best results, we recommend that a
liquid detergent is used and placed inside the detergent
dispenser drawer.
Preparing the laundry
• Divide the laundry according to:
- the type of fabric/the symbol on the label
- the colours: separate coloured garments from whites.
• Empty all garment pockets and check the buttons.
• Do not exceed the listed values, which refer to the
weight of the laundry when dry:
Durable fabrics: max. 8 kg
Synthetic fabrics: max. 3.5 kg
Delicate fabrics: max. 2 kg
Wool: max. 2 kg
Outwear (wash cycle 12): is studied for washing water-
repellent fabrics and winter jackets (e.g. Gore-Tex,
polyester, nylon); for best results, use a liquid detergent
and dosage suitable for a half-load; pre-treat necks,
cuffs and stains if necessary; do not use softeners or
detergents containing softeners. Stuffed duvets cannot
be washed with this programme.
Silk: max. 2 kg
How much does your laundry weigh?
1 sheet 400-500 g
1 pillow case 150-200 g
1 tablecloth 400-500 g
1 bathrobe 900-1,200 g
1 towel 150-250 g
Sport Shoes (wash cycle 13): is for washing sports
shoes; for best results, do not wash more than 2 pairs
simultaneously.
Special wash cycles
Jeans: turn the garments inside out before washing and
use liquid detergent. Use wash cycle 6.
Shirts: use special wash cycle 7 to wash shirts in various
fabrics and colours. It guarantees maximum care is taken
of the garments and minimises the formation of creases.
10
Precautions and tips
! This washing machine was designed and constructed
in accordance with international safety regulations. The
following information is provided for safety reasons and
must therefore be read carefully.
Opening the porthole door manually
GB
In the event that it is not possible to open the porthole door
due to a powercut, and if you wish to remove the laundry,
proceed as follows:
General safety
1. Remove the plug from the
electrical socket..
• This appliance was designed for domestic use only.
2. Make sure the water level
inside the machine is lower
than the door opening; if
it is not, remove excess
water using the drain hose,
collecting it in a bucket as
indicated in the figure.
• The washing machine must only be used by adults, in
accordance with the instructions provided in this manual.
• Do not touch the machine when barefoot or with wet or
damp hands or feet.
• Do not pull on the power supply cable when unplugging
the appliance from the electricity socket. Hold the plug
and pull.
• Do not open the detergent dispenser drawer while the
machine is in operation.
3. Remove the cover panel on the lower front part of the
washing machine (see overleaf).
• Do not touch the drained water as it may reach
extremely high temperatures.
• Never force the porthole door. This could damage the
safety lock mechanism designed to prevent accidental
opening.
• If the appliance breaks down, do not under any
circumstances access the internal mechanisms in an
attempt to repair it yourself.
• Always keep children well away from the appliance while
it is operating.
• The door can become quite hot during the wash cycle.
• If the appliance has to be moved, work in a group of two
or three people and handle it with the utmost care. Never
try to do this alone, because the appliance is very heavy.
4. Pull outwards using the tab as indicated in the figure,
until the plastic tie-rod is freed from its stop position; pull
downwards and open the door at the same time.
• Before loading laundry into the washing machine, make
sure the drum is empty.
5. Reposition the panel, making sure the hooks are
securely in place before you push it onto the appliance.
Disposal
• Disposing of the packaging materials:
observe local regulations so that the packaging may be
re-used.
• The European Directive 2002/96/EC relating to Waste
Electrical and Electronic Equipment (WEEE) states
that household appliances should not be disposed of
using the normal solid urban waste cycle. Exhausted
appliances should be collected separately in order to
optimise the cost of re-using and recycling the materials
inside the machine, while preventing potential damage
to the atmosphere and to public health. The crossed-out
dustbin is marked on all products to remind the owner of
their obligations regarding separated waste collection.
For more information relating to the correct disposal of
household appliances, owners should contact their local
authorities or appliance dealer.
11
Care and maintenance
2. Unscrew the lid by
rotating it anti-clockwise
(see figure): a little water
may trickle out. This is
perfectly normal.
Cutting off the water and electricity
supplies
GB
• Turn off the water tap after every wash cycle. This will limit
wear on the hydraulic system inside the washing machine
and help to prevent leaks.
• Unplug the washing machine when cleaning it and during
all maintenance work.
Cleaning the washing machine
3. Clean the inside thoroughly.
4. Screw the lid back on.
5. Reposition the panel, making sure the hooks are
securely in place before you push it onto the appliance.
The outer parts and rubber components of the appliance
can be cleaned using a soft cloth soaked in lukewarm soapy
water. Do not use solvents or abrasives.
Cleaning the detergent dispenser
drawer
Checking the water inlet hose
Check the inlet hose at least once a year. If there are any
cracks, it should be replaced immediately: during the wash
cycles, water pressure is very strong and a cracked hose
could easily split open.
To remove the drawer, press
lever (1) and pull the drawer
outwards (2) (see figure).
Wash it under running water;
this procedure should be
1
! Never use second-hand hoses.
repeated frequently.
2
Cleaning the pump
The washing machine is fitted with a self-cleaning pump
which does not require any maintenance. Sometimes, small
items (such as coins or buttons) may fall into the protective
pre-chamber at the base of the pump.
! Make sure the wash cycle has finished and unplug the
appliance.
To access the pre-chamber:
1. Take off the cover panel
on the front of the machine
by first pressing it in the
centre and then pushing
1
downwards on both sides
until you can remove it (see
figures).
2
3
12
Troubleshooting
Your washing machine could occasionally fail to work. Before contacting the Technical Assistance Service (see “ Service”),
make sure that the problem cannot be not solved easily using the following list.
GB
Problem:
Possible causes / Solutions:
The washing machine does not
switch on.
• The appliance is not plugged into the socket fully, or not enough to make
contact.
• There is no power in the house.
The wash cycle does not start.
• The washing machine door is not closed properly.
• The ON/OFF button has not been pressed.
• The START/PAUSE button has not been pressed.
• The water tap has not been opened.
• A delayed start has been set.
The washing machine does not fill • The water inlet hose is not connected to the tap.
with water (the text “H2O” flashes • The hose is bent.
on the display).
• The water tap has not been opened.
• There is no water supply in the house.
• The pressure is too low.
• The START/PAUSE button has not been pressed.
The washing machine continuously • The drain hose is not fitted at a height between 65 and 100 cm from the floor
takes in and drains water.
(see “Installation”).
• The free end of the hose is under water (see “Installation”).
• The wall drainage system is not fitted with a breather pipe.
If the problem persists even after these checks, turn off the water tap, switch the
appliance off and contact the Technical Assistance Service. If the dwelling is on one
of the upper floors of a building, there may be problems relating to water drainage,
causing the washing machine to fill with water and drain continuously. Special anti-
draining valves are available in shops and help to prevent this inconvenience.
The washing machine does not
drain or spin.
• The wash cycle does not include draining: some cycles require the draining
process to be enabled manually.
• The EASY IRON option is enabled: To complete the wash cycle, press the
START/PAUSE button (see “Wash cycles and options”).
• The drain hose is bent (see “Installation”).
• The drainage duct is clogged.
The washing machine vibrates a
lot during the spin cycle.
• The drum was not unlocked correctly during installation (see “Installation”).
• The washing machine is not level (see “Installation”).
• The washing machine is trapped between cabinets and walls (see “Installation”).
The washing machine leaks.
• The water inlet hose is not screwed on properly (see “Installation”).
• The detergent dispenser drawer is blocked (for cleaning instructions, see “Care
and maintenance”).
• The drain hose is not fixed properly (see “Installation”).
• Switch off the machine and unplug it, wait for approximately 1 minute and then
switch it back on again.
If the problem persists, contact the Technical Assistance Service.
The “option” and START/PAUSE
indicator lights flash rapidly and an
error code appears on the display
(e.g.: F-01, F-..).
There is too much foam.
• The detergent is not suitable for machine washing (it should display the text “for
washing machines” or “hand and machine wash”, or the like).
• Too much detergent was used.
13
Service
Before contacting the Technical Assistance Service:
GB
• Check whether you can solve the problem alone (see “Troubleshooting”).
• Restart the wash cycle to check whether the problem has been solved.
• If this is not the case, contact an authorised Technical Assistance Centre.
! Always request the assistance of authorised technicians.
Have the following information to hand:
• the type of problem;
• the appliance model (Mod.);
• the serial number (S/N).
This information can be found on the data plate applied to the rear of the washing machine, and can also be found on the
front of the appliance by opening the door.
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Guarantee
12 Months Parts and Labour Guarantee
GB
Your appliance has the benefit of our manufacturer’s guarantee, which covers the cost of breakdown repairs for twelve
months from the date of purchase.
This gives you the reassurance that if, within that time, your appliance is proven to be defective because of either
workmanship or materials, we will, at our discretion, either repair or replace the appliance at no cost to you.
This guarantee is subject to the following conditions:
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The appliance has been installed and operated correctly and in accordance with our operating and
maintenance instructions.
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The appliance is used only on the electricity or gas supply printed on the rating plate.
The appliance has been used for normal domestic purposes only.
The appliance has not been altered, serviced, maintained, dismantled, or otherwise interfered with by any
person not authorised by us.
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Any repair work must be undertaken by us or our appointed agent.
Any parts removed during repair work or any appliance that is replaced become our property.
The appliance is used in the United Kingdom or Republic of Ireland.
The guarantee does not cover:
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Damage resulting from transportation, improper use, neglect or interference or as a result of improper
installation.
Replacement of any consumable item or accessory . These include but are not limited to:
plugs, cables, batteries, light bulbs, fluorescent tubes and starters, covers and filters.
Replacement of any removable parts made of glass or plastic.
THIS GUARANTEE WILL NOT APPLY IF THE APPLIANCE HAS BEEN USED IN COMMERCIAL OR
NON-DOMESTIC PREMISES.
Extended Guarantees
We offer a selection of repair protection plans that enable you to fully cover yourself against the expense of repair bills for
the life of your policy. To find the ideal plan for you please call our advice line on
08709 088 088 (ROI 01 230 0233).
Free Helpdesk Service
We have a dedicated team who can provide free advice and assistance with your appliance if you experience any
technical difficulties within the first 90 days of ownership. Simply call our Indesit Service Hotline on 08709 066 066 (ROI
0818 313 413) for telephone assistance, or, where necessary, to arrange for an engineer to call.
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Xerox Fabriano
After Sales Service
GB
No one is better placed to care for your Indesit appliance during the course of its working life than us - the manufacturer.
Essential Contact Information
Indesit Service
We are the largest service team in Europe offering you access to 400 skilled telephone advisors and 1100 fully qualified
engineers on call to ensure you receive fast, reliable, local service.
UK: 08709 066 066
Republic of Ireland: 0818 313 413
Please note: Our advisors will require the following information:
Model number:
Serial number:
Parts and Accessories
We supply a full range of genuine replacement parts as well as accessory products that protect and hygienically clean your
appliance to keep it looking good and functioning efficiently throughout its life.
UK: 08709 077 077
Republic of Ireland: 0818 313 413
Indesit Company UK Ltd. Morley Way, Peterborough, PE2 9JB
Indesit Company Unit 49 Airways Industrial Estate, Dublin 17
Recycling & Disposal Information
As part of Indesit’s continued commitment to helping the environment, Indesit reserves the right to use quality, recycled
components to keep down customer costs and minimise material wastage.
Please dispose of packaging and old appliances carefully. To minimise the risk of injury to children, remove the door, plug and
cut the mains cable off flush with the appliance. Dispose of these parts separately to ensure that the appliance can no longer
be plugged into a mains socket, and the door cannot be locked shut.
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